WhatsApp Business API Pricing
Starter
₹2800/month
(Billed yearly)
- Build simple bots
- Team inbox (5 agents free) Rs. 500 per additional agent/month
- Send bulk broadcasts
- Bulk import
- Define customer segments
- Share products and catalogues
- Detailed broadcast analytics
- Excel export and import
- Google sheets integration
- Access on mobile and web
- Unlimited tags
- Unlimited custom attributes
Additional 18% GST chargeable
Pro
₹3900/month
(Billed yearly)
- Build complex bots
Everything available in Starter
- Team inbox (5 agents free) Rs. 500 per additional agent/month
- Roles & permissions
- Number masking
- Automated ordering bot
- 3rd party integrations
- Developer api
- Agent & Organisation Analytics
- Reports
Additional 18% GST chargeable
Enterprise
Custom Pricing
- AI and ChatGPT bots
Everything available in Pro
- Custom pricing per agent
- Complex journeys
- Special customizations
- Special integrations
WhatsApp Business API Conversational Cost Pricing
WhatsApp charges additional charges per conversation
User initiated conversation
Whenever a business replies to a user within the 24 hour customer service window, that message initiates a user-initiated conversation
Business initiated conversation
A conversation that initiates from a business sending a user a message outside the 24-hour customer service window.
We love our customers. Free onboarding to help you achieve your goals as fast as possible
- Facebook page approval
- WhatsApp Business Number registration
- Importing and setting up your broadcast lists
- Preventing your number from getting ban
- Effective strategy to achieve your business goals
Compare plans and features
| Features | Standard | Pro | Enterprise |
|---|---|---|---|
| Team Inbox | |||
| No. of Messages | Unlimited | Unlimited | Unlimited |
| No. of Conversations | Unlimited | Unlimited | Unlimited |
| No. of Customers | Unlimited | Unlimited | Unlimited |
| No. of Agents | 5 agents | 10 agents | Custom |
| Conversation Tags | ✓ | ✓ | ✓ |
| Conversation and Message Search | ✓ | ✓ | ✓ |
| Filtering Based on Tags and Agents | ✓ | ✓ | ✓ |
| Chat Assignment | ✓ | ✓ | ✓ |
| Automatic Agent Assignment | ✓ | ✓ | ✓ |
| Attachments | ✓ | ✓ | ✓ |
| Broadcasting | |||
| Customer Segments | ✓ | ✓ | ✓ |
| Segment List Limit | Up to 25,000 | Unlimited | ✓ |
| Broadcast Catalogues | ✓ | ✓ | ✓ |
| Broadcast Products | ✓ | ✓ | ✓ |
| Broadcast Analytics | ✓ | ✓ | ✓ |
| Button Reply Analytics | ✓ | ✓ | ✓ |
| Broadcast Scheduling | 10 | 20 | 100 |
| Customers | |||
| Customer Segmentation | ✓ | ✓ | ✓ |
| Customer Tagging | ✓ | ✓ | ✓ |
| Custom Fields | ✓ | ✓ | ✓ |
| Bulk Import | ✓ | ✓ | ✓ |
| Security | |||
| Roles & Permissions | ✓ | ✓ | ✓ |
| Broadcast Channel Privacy | ✓ | ✓ | ✓ |
| Number Masking | ✓ | ✓ | ✓ |
| 3rd Party Integrations | |||
| Google Sheets | ✓ | ✓ | ✓ |
| Excel Export | ✓ | ✓ | ✓ |
| Excel Import | ✓ | ✓ | ✓ |
| Developer API | ✓ | ✓ | ✓ |
| Automation | |||
| Welcome Bot | ✓ | ✓ | ✓ |
| Order Bot | ✓ | ✓ | ✓ |
| Stop Bot | ✓ | ✓ | ✓ |
| Simple Journeys | ✓ | ✓ | ✓ |
| Complex Journeys | ✓ | ✓ | ✓ |
| Agent & Organisation Analytics | |||
| No. of Pending Replies | ✓ | ✓ | ✓ |
| No. of Conversations Closed | ✓ | ✓ | ✓ |
| No. of Conversations Open | ✓ | ✓ | ✓ |
| Average Resolution Time | ✓ | ✓ | ✓ |
| Unread Conversations | ✓ | ✓ | ✓ |
| Conversations Replied | ✓ | ✓ | ✓ |
| Conversations Created | ✓ | ✓ | ✓ |
| Reports | |||
| Agent Activity | ✓ | ✓ | ✓ |
| Account Summary | ✓ | ✓ | ✓ |
| Support | |||
| 24x7 Chat Support | ✓ | ✓ | ✓ |
| Dedicated Account Manager | ✓ | ✓ | ✓ |
| Growth Consultation | ✓ | ✓ | ✓ |
Frequently asked questions
Yes, we will help you with green tick verification. We will also help you with Facebook verification and onboarding.
Yes, you can access DoubleTick on your computer. You can also access DoubleTick on your mobile phone.
The per conversation cost varies depending on which country you want to send messages to. Please check the country-wise conversation costs on this link
Yes, we provide 1-on-1 consultation you for WhatsApp Marketing strategy to ensure significant growth on your daily sales.
As per WhatsApp officials, there are four messaging limit levels:
Once you onboard with the platform, your messaging limit will be updated every 24hrs which is subject to consumption.
1K business-initiated conversations with unique customers in a rolling 24-hour period.
10K business-initiated conversations with unique customers in a rolling 24-hour period.
100K business-initiated conversations with unique customers in a rolling 24-hour period.
An unlimited number of business-initiated conversations in a rolling 24-hour period.
Messaging limits are increased or decreased automatically based on your phone number status, phone number quality rating, and how often you initiate conversations with unique customers.
Avoid violations and repeated incorrect behaviour within the platform that can lead to the suspension of your account.
The reasons why WhatsApp blocks or suspends your account are many, and may include the violation of the privacy of other users, copyright infringement, or the sharing of content deemed illegal, obscene, defamatory, threatening, intimidating, annoying, offensive to a race or ethnicity, or promote or encourage illegal or inappropriate behaviour, including the encouragement of violent crime.
The account can be suspended for a limited time, typically 24 hours, as a warning to violations of the terms of use, or in more extreme cases even permanently.
Absolutely, DoubleTick is capable of being integrated with any and every software.
