{"id":302,"date":"2025-12-19T12:12:48","date_gmt":"2025-12-19T12:12:48","guid":{"rendered":"https:\/\/vouge.wpengine.com\/?page_id=302"},"modified":"2025-12-19T12:17:47","modified_gmt":"2025-12-19T12:17:47","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/nextbigbox.in\/maru\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"302\" class=\"elementor elementor-302\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38e6737b e-flex e-con-boxed e-con e-parent\" data-id=\"38e6737b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f1ca5f7 elementor-widget elementor-widget-text-editor\" data-id=\"1f1ca5f7\" data-element_type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h4 data-start=\"3055\" data-end=\"3074\"><strong data-start=\"3057\" data-end=\"3074\">Refund Policy<\/strong><\/h4>\n<p data-start=\"3076\" data-end=\"3104\"><strong data-start=\"3076\" data-end=\"3093\">Last updated:<\/strong> 19-12-25<\/p>\n<p data-start=\"3106\" data-end=\"3193\">At MARU, we prioritise customer satisfaction while maintaining fair business practices.<\/p>\n<hr data-start=\"3195\" data-end=\"3198\" \/>\n<h4 data-start=\"3200\" data-end=\"3230\"><strong data-start=\"3203\" data-end=\"3230\">Eligibility for Refunds<\/strong><\/h4>\n<p data-start=\"3232\" data-end=\"3286\">Refunds are applicable under the following conditions:<\/p>\n<ul data-start=\"3288\" data-end=\"3361\">\n<li data-start=\"3288\" data-end=\"3332\">\n<p data-start=\"3290\" data-end=\"3332\">Product received is damaged or defective<\/p>\n<\/li>\n<li data-start=\"3333\" data-end=\"3361\">\n<p data-start=\"3335\" data-end=\"3361\">Incorrect item delivered<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3363\" data-end=\"3446\">All requests must be raised within <strong data-start=\"3398\" data-end=\"3422\">48 hours of delivery<\/strong> with supporting images.<\/p>\n<hr data-start=\"3448\" data-end=\"3451\" \/>\n<h4 data-start=\"3453\" data-end=\"3480\"><strong data-start=\"3456\" data-end=\"3480\">Non-Refundable Items<\/strong><\/h4>\n<ul data-start=\"3482\" data-end=\"3593\">\n<li data-start=\"3482\" data-end=\"3531\">\n<p data-start=\"3484\" data-end=\"3531\">Products damaged due to misuse or mishandling<\/p>\n<\/li>\n<li data-start=\"3532\" data-end=\"3593\">\n<p data-start=\"3534\" data-end=\"3593\">Items purchased during clearance or sale (unless damaged)<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3595\" data-end=\"3598\" \/>\n<h4 data-start=\"3600\" data-end=\"3621\"><strong data-start=\"3603\" data-end=\"3621\">Refund Process<\/strong><\/h4>\n<p data-start=\"3623\" data-end=\"3653\">Once your request is approved:<\/p>\n<ul data-start=\"3655\" data-end=\"3759\">\n<li data-start=\"3655\" data-end=\"3715\">\n<p data-start=\"3657\" data-end=\"3715\">Refunds will be processed to the original payment method<\/p>\n<\/li>\n<li data-start=\"3716\" data-end=\"3759\">\n<p data-start=\"3718\" data-end=\"3759\">Processing time: <strong data-start=\"3735\" data-end=\"3757\">7\u201310 business days<\/strong><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3761\" data-end=\"3764\" \/>\n<h4 data-start=\"3766\" data-end=\"3796\"><strong data-start=\"3769\" data-end=\"3796\">How to Request a Refund<\/strong><\/h4>\n<p data-start=\"3798\" data-end=\"3874\">Email us at: <a href=\"mailto:marumerchandisingllp@gmail.com\">marumerchandisingllp@gmail.com<\/a><br data-start=\"3823\" data-end=\"3826\" \/>Include order number, issue details, and images.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund Policy Last updated: 19-12-25 At MARU, we prioritise customer satisfaction while maintaining fair business practices. Eligibility for Refunds Refunds are applicable under the following conditions: Product received is damaged or defective Incorrect item delivered All requests must be raised within 48 hours of delivery with supporting images. Non-Refundable Items Products damaged due to misuse [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-302","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nextbigbox.in\/maru\/wp-json\/wp\/v2\/pages\/302","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nextbigbox.in\/maru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nextbigbox.in\/maru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nextbigbox.in\/maru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nextbigbox.in\/maru\/wp-json\/wp\/v2\/comments?post=302"}],"version-history":[{"count":8,"href":"https:\/\/nextbigbox.in\/maru\/wp-json\/wp\/v2\/pages\/302\/revisions"}],"predecessor-version":[{"id":3232,"href":"https:\/\/nextbigbox.in\/maru\/wp-json\/wp\/v2\/pages\/302\/revisions\/3232"}],"wp:attachment":[{"href":"https:\/\/nextbigbox.in\/maru\/wp-json\/wp\/v2\/media?parent=302"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}